Testimonials from Travelers
Hear from our travelers about how Firefly Travels goes above and beyond to plan incredible vacations!
“Impressive Disney knowledge & saves us money!”
My family and I have used Kristen’s services for all of our Disney needs! She has booked two trips to Disney World, one trip to Disneyland, and a Disney Cruise for us. It’s so hard to put into words just how grateful I am for all she has done for my family. The amount of knowledge she has about all things Disney is so impressive. I appreciate that she is always on the lookout for ways to save us money because, let’s be honest, Disney is a big investment! Another thing I appreciate is that she never makes me feel like my questions (and I have a lot of questions) are silly. She is extremely accessible and accommodating. I call/ text/ e-mail her often and have never once been made to feel as though I am a bother. Kristen’s passion and enthusiasm about Disney trips is obvious and contagious. She is my go-to person and I wouldn’t have it any other way!
“Jess is very knowledgeable about accessibility…”
Jessica has been so helpful in planning our wonderful Disney vacation. She worked with us to personalize the vacation to meet the unique needs of our family. My daughter is a wheelchair user. Jess is very knowledgeable about accessibility at Disney, and that information is very important as we plan a vacation for our family. What could be better? Thanks, Jessica. We highly recommend you to anyone who is planning a Disney trip.
“Goes above and beyond…”
Jessica was a great resource when planning our trip to Disney. She had all the info you can possibly need and is always accessible. She took care of our tickets, helped set up our dining and fast passes, and even checked in while we were on our trip to give me tips and advice. Honestly, she goes above and beyond what her job should entail. It was a pleasure working with her and I truly feel that without her help, our trip would not have been as enjoyable and wonderful as it was. Thanks Jessica!
“She took care of all the details…”
Kristen did a great job helping us plan a trip to Cancun for our anniversary! We knew we wanted a beach and an all-inclusive experience with delicious food, but beyond that we had no idea where to start. Kristen sent us some options and helped us work through our prefer. Once we decided she took care of all the details including airport transfers and helped us with how to file paperwork for customs/immigration. We had a great time at Secrets Maroma Beach, it was definitely what we were looking for – slow, quiet, adults-only (but not spring break parties).
“The trip was so magical!”
My family just got back from Disney with a group of 9 people. Kristen with Firefly travels made everything so easy! She helped us with choosing resorts, booking restaurants, and worked with us through many changes we made along the way. The trip was so magical, and definitely one that we will NEVER forget! Thanks again!!!
“So many extra’s at no additional cost!”
We had the best family experience in Disney World! Kristen was amazing and helped coordinate not only our trip but my parents joining us states apart! Kristen was organized and listened to each of our requests. She even was able to get us a better deal months after booking initially!! Every dinner reservation was made, our hotel booked, fast passes reserved, and we received all other travel info in the mail along with our magic bands at NO ADDITIONAL COST!!! We had the most magical experience and cannot wait to visit again.
“She is an expert in her field…”
I love to plan my own trips but Disney World is a whole other ballgame. Thank you to Jessica for all her advice, suggestions and planning – she is an expert in her field! It made our trip a really memorable experience – Thank you!
“Great tips and tricks for our visit!”
Kristen was so helpful! Disney was magical! Kristen had everything booked for us and gave great tips/tricks for our visit. We would highly recommend her for your Disney vacation!
“Time, Energy, and Patience…”
I’m 100 percent sure that Kristen is the reason that our first Disney trip was fabulous. She put so much time and energy into helping us with all the details. She was super patient with my 1000 questions and even followed up with is after we got home. Will continue to recommend her to all my friends and family!
“Don’t go at it alone!”
We just got home from our wonderful trip to Disney, only made possible with all of the help from Jessica. She walked us through every detail I had no idea mattered but when we were there it all fell in to place perfectly. And it didn’t just stop once the trip was planned. She was there for last minute questions and tips and was the first message when we checked in to make sure everything was going well. I would recommend her to everyone planning a trip to Disney. Don’t go at it alone!